A passenger who ordered a gluten-free meal on a nine-hour flight was left stunned when he was given one banana for breakfast.
Martin Pavelka, of east London, has coeliac disease which means he cannot eat products containing gluten without becoming violently ill.
The 32-year-old said he ‘could not believe his eyes’ when he received the fruit ? which had a ‘gluten-free’ sticker on it – on
his All Nippon Airways flight from Tokyo to Sydney while other passengers were eating a full English breakfast.
Mr Pavelka, an auditor, was midway through a ￡1,200 flight to Australia and said he always orders gluten-free meals on flights and had never had a problem before.
But All Nippon Airways said the banana was actually
the ‘gluten free snack’ provided on the flight, and not the meal.
‘During an international flight on the Tokyo-Sydney route,
there are two food services.
The first service is a full meal an hour after departure and
the second is a snack service two hours before arrival.
‘To imply that ANA only serves a banana for a flight of this length is incorrect.’
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＞while other passengers were eating a full English breakfast.